Privacy policy


The provider is deeply committed to complying with the EUROPEAN regulations on personal data protection, ensuring full compliance with the established obligations, as well as the implementation of the security measures set forth in the GDPR Development Regulation.

The provider makes available to users the entity’s Privacy Policy, informing users about the following aspects:

Data controller: Charters BCN 2013 SL
Data processed: e-mail address, name, tax identification number, postal address
File where they are stored: internal database.
Purpose of processing: commercial.
Obligatory or not to provide them, as well as the consequences in case of not providing them: The user is free to provide his/her e-mail address if he/she wishes to receive news.
About the rights of all users and the procedure to exercise them. Through e-mail users can exercise their rights to unsubscribe or cancel their data.


When you contact Charters BCN 2013 SL, either to request information about our products or services or to become our customer, we need to treat your personal data. In general, we request the following identification data: name, surname, trade name, VAT number, city, country and telephone number. These data are not mandatory, and it is even possible to register only with a name and an e-mail address. In addition, we collect the following browsing data: Internet connection IP address, device characteristics, language preference, country of location and session data (referring domain, pages visited, date and time of website access). We obtain this data from our website registration, our blog and our customer service and helpdesk.


We use the data for the following purposes:

If you request information, to provide a commercial offer of the services we offer.
To provide billing service in case an account is created.
To produce statistics and market reports.
To analyze browsing behavior and user access to our websites and applications.
To offer new services that may be of interest to our users.
Through cookies and tracking codes embedded in our website and applications, we collect information to enhance the user experience.
Before using our websites, you will be informed about our cookie policy. Cookies are important for the proper functioning of a website. We use cookies to improve your user experience and for statistical purposes. You can find more information in our cookie policy.


No. Charters BCN 2013 SL will not share your personal data with any company, unless required by third party companies or suppliers of Charters BCN 2013 SL to provide our services. These data will be strictly necessary for Charters BCN 2013 SL to offer their products or services, and neither Charters BCN 2013 SL nor third party companies will use the data other than as indicated in this policy or the Service Agreement, in case of actually hiring the service of Charters BCN 2013 SL.

We undertake to inform you of any corporate change that involves a new ownership of the data you have entrusted to us, giving you the option to exercise your rights.


Charters BCN 2013 SL has implemented all systems and technical and organizational measures at its disposal, as provided in the regulations on protection of personal data, to prevent the loss, misuse, alteration, unauthorized access and theft of personal data provided by the user or visitor.

All communications with Charters BCN 2013 SL are conducted on a secure channel using 256-bit encryption, the same level of security used by the most advanced banks.

The hosting service provider’s servers are located in Europe, guaranteeing high security standards in terms of physical security of the facilities as well as backup, network security and storage services.


Right to be informed: In this section we will inform you about your rights regarding the data we collect.
Right of access: This right allows you to know what information about you is being processed, for what purposes, its origin and whether it has been or will be disclosed to third parties.
Right of rectification: You have the possibility to modify your data when they are incomplete or inaccurate.
Right to object: This is your right to object to the processing of your personal data when there are reasons related to your personal situation that justify the cessation of the processing of your data (unless the exceptions established by law are met).
Right to be forgotten: This is the right to have your data deleted when the reason for which you provided them has disappeared, when the processing is not lawful because it has not been properly collected or when you withdraw your consent, among other cases established by law.
Right to limitation of processing: This right allows you to request and obtain from the data controller or file the limitation of the processing of your personal data in case of inaccuracy, unlawfulness, claims or opposition, among other scenarios.
Right to portability: You can receive your data in a structured, commonly used and machine-readable format and transmit it to another data controller, provided that this is technically possible.
Right to be free from automated individual decisions: To prevent us from making decisions about you based solely on automated processing of your information that have legal effect or similarly affect you.
You can exercise any of these rights through the e-mail service


This website, including, but not limited to, its programming, editing, compilation and other elements necessary for its operation, designs, logos, text and/or graphics are the property of the provider or, where appropriate, are licensed or expressly authorized by the authors. All the contents of the website are duly protected by intellectual and industrial property regulations, as well as registered in the corresponding public registries.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, exploitation, distribution and commercialization require in any case the prior written authorization of the supplier. Any use not previously authorized by the supplier shall be considered a serious infringement of the author’s intellectual or industrial property rights.

The designs, logos, text and/or graphics outside the provider and that may appear on the website belong to their respective owners, being themselves responsible for any possible dispute that may arise in respect thereof. In any case, the supplier has the express and prior authorization from them.

The provider expressly authorizes third parties to redirect directly to the specific contents of the website, and in any case, to redirect to the main website of the provider.

The provider recognizes in favor of their owners the corresponding industrial and intellectual property rights, and their mere mention or appearance on the website does not imply the existence of rights or responsibility of the lender on them, nor endorsement, sponsorship or recommendation.

To make any comments regarding possible breaches of intellectual or industrial property rights, as well as any of the contents of the website, you can do so via the following email (


For the resolution of all disputes or questions related to this website or the activities carried out therein, Spanish law shall be applicable, to which the parties expressly submit themselves, being competent for the resolution of all disputes arising from or related to its use the Girona courts and tribunals.

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