Sales Terms and Conditions

Whenever a quotation has been sent, it’ll be valid for 4 days. Realizing a payment, either half or total, leads to accepting the quote and contract of services and sales terms and conditions.

50% of the total cost of the boat service need to be paid in order to reserve the boat. The remaining 50%, as well as the cost of additional services, needs to be paid 1 week before the event takes place.

CATVENTS S.L. guarantees that the equipment is insured against damages and accidents to third parties with a minimum amount of 336.567.00 Euro. The boat offers insurance for the passengers.

In case of cancelling due to COVID-19 related circumstances (travel restrictions, infection etc.), the whole amount paid will be returned.

In case of cancellation by the client:

30 days before the event the total amount that has been paid will be refunded.

Between 15 and 29 days before the event, 50% of the money paid will be refunded.

Between 3 and 14 days before the event, 30% of the money paid will be refunded.

Within 48 hours of the event, no money will be refunded.

Once the service has been started, no money will be refunded.

In case of having an additional service included such as catering, the cancellation or change of order within 48 hours of the event will lead to a payment of 100% of the service.

In case of having third party services contracted (musicians, golf instructor, reserved spaces in ports or other activities/professionals), the cancellation policy of the specific services that has been contracted comes into effect. In case of having contracted specific material such as banners, flags, shirts or clothing in general, or products that have a manufacturing lead time different from the cancellation policy, no money will be refunded once the trip has been cancelled.

48 hours before the event, we are able to receive a reliable weather forecast.

In case of a bad weather forecast, the client has the option to cancel the service or to postpone it to another day.

In case of a cancellation caused by bad weather, the client will be refunded the amount paid in advance, except any money paid for third party services (catering etc.) as well as costs that arose for administration services which result in a 2% of the total amount paid.

No money will be refunded once the services has been started. This can happen by decision of the client or by the service provider (in case of bad sea, which could threaten the passengers and the crew).

Overall the company adopts the philosophy to achieve the goal that the clients are satisfied and are having a good time. Meaning, if we think 48 hours before the trip, that this satisfaction will not be achieved, we will inform and advise the client to change or cancel the trip. At this point we would like to point out that a forecast is, as the name says, as forecast and that the reality can be different to what has been predicted. In general, these forecasts magnify the possible meteorological events.

1. CATVENTS S.L. agrees to provide the boat and service for the date and hour indicated in Page 1.
2. CATVENTS S.L. has to fulfil the terms of this contract provided that the customer has realized the payment in the given time period indicated in the “Payment Policy” and Page 1.
3. CATVENTS S.L. will hand over a clean boat ready to sail to the lessee, with a crew, all the equipment indicated in the brochure and perfect security conditions according to its category in the port indicated in Page 1.
4. CATVENTS S.L. will make every effort to deliver the boat on the date and place indicated in clause 1 and 3, but in case of not being able to comply with the agreed, a partial refund will be realized to the client for every delay period of 30 complete minutes. If this delay exceeds 25% of the total duration of the trip, the client will be able to cancel this agreement and will be refunded completely. In this case, CATVENTS S.L. is not responsible to compensate the lessee for any other loss of whatever kind caused by the cancellation of the service. CATVENTS S.L. will never take the responsibility for cancelling a service due to meteorological reasons.
5. The authorities can perform unexpected inspections of the boat and keep it in the port during the inspection. CATVENTS S.L. shall not bear any of the costs that may occur by such an investigation, neither of the delay of the service that might occur by an investigation. Meaning, that CATVENTS S.L. will not refund any money for the time lost by an inspection.
6. CATVENTS S.L. has an insurance policy for the boats, equipment and crew in case of fire, collision and third-party damages up to 336.566,77 Euro. The lessee is completely covered by this policy as long as he/she is not acting negligently and as long as the current legal requirements have been fulfilled. CATVENTS S.L is not responsible for any damages or losses that may occur to personal belongings of the lessee or any members of the group of invited persons aboard.
7. The lessee commits him/her-self to prohibit any person aboard to commit any act against the current Spanish laws. In this case, this agreement will be cancelled immediately and the lessee will be the only person held responsible by the relevant authorities.
8. This agreement is governed by the Spanish laws and in case of dispute it will be taken to the court of Barcelona.

Whenever a quotation has been sent, it’ll be valid for 4 days. Realizing a payment, either half or total, leads to accepting the quote and contract of services and sales terms and conditions.

50% of the total cost of the boat service need to be paid in order to reserve the boat. The remaining 50%, as well as the cost of additional services, needs to be paid 1 week before the event takes place.

*In the case of a shared weekly charter, the total amount of additional essential expenses (food & beverages) will be determined the same day of the departure depending on the final participation number..

CATVENTS S.L. guarantees that the equipment is insured against damages and accidents to third parties with a minimum amount of 336.567.00 Euro. The boat offers insurance for the passengers.

In case of cancelling due to COVID-19 related circumstances (travel restrictions, infection etc.), the whole amount paid will be returned.

In the case of cancellation by CATVENTS S.L. before departure from the base port, 100% of the amount paid will be returned, as long as the company does not find an alternative charter with similar characteristics accepted from both parties.

In case of cancellation by the client:

30 days before the event, 20% of the money paid will be refunded.

Between 15 and 30 days before the event, 50% of the money paid will be refunded.

Between 15 and 0 days before the event, no money will be refunded.

Once the service has been started, no money will be refunded.

The start of the charter is determined being the time of the meeting of the crew with the skipper at the base port, which can be delayed 24 hours in case of unfavourable weather conditions.

The crew member declares to know the itinerary of the program, which may vary due to weather conditions and/or to preserve the safety of the entire crew, in this case the skipper of the is empowered to change the itinerary accordingly.

Given the impossibility of returning to the base port (Port Olímpic in Barcelona) in a safe way for the crew on the indicated date due to bad weather conditions, the customer will have to bear the cost of returning with another transport or decide to wait to return with the boat when weather conditions allow it, paying for the additional costs.

In case of suspension of the charter due to bad practice in navigation caused by bad weather conditions, CATVENTS S.L. will pay the crew the proportional part of the days not enjoyed, plus the return expenses in the transport chosen by CATVENTS S.L., if necessary. The customer is able to choose another type of transportation at his/her convenience, but has to pay the expenses.

Travel contracts and commitments before or after the booked charter are the sole responsibility of the customer. Navigation is dependent on the weather and CATVENTS S.L. is not responsible for possible extra expenses derived from schedule and itinerary changes caused by bad weather conditions. Travel contracts or commitments should be flexible, to be able to react to possible changes in the date or place where the journey ends.

1. CATVENTS S.L. cannot be held responsible for changes caused by the weather in the planned itinerary.
2. In the event of voluntary abandonment by a customer, CATVENTS S.L. will not be responsible for the total or partial refund of the amount of the hired charter.
3. At the time of booking the charter and before departure, the crew member must complete and deliver to CATVENTS S.L. the declaration of good health on the registration form.
4. For all weekly charters, all crew members must undergo an antigen test for € 30 before boarding. The antigen test is mandatory.
5. CATVENTS S.L., as responsible for the charter, has a collective accident insurance policy that fully covers all crew members, as long as they do not act negligently or at fault on their part and comply with current legal requirements. In no case, CATVENTS S.L. will be responsible for the loss or damage of personal belongings of the customer.
6. Our insurance does not cover risks that occur outside the boat or accidents when using any form of private vehicle. We advise that you purchase your own personal travel and vacation insurance to be able to cover eventualities such as accident, cancellation, trip shortening due to suspension, repatriation or theft and/or loss of personal possessions and money.
7. All physical or sports activities carry the risk of suffering bodily harm. The customer who carries out the charter must be responsible and accept the risk associated with the activity of their choice.
8. CATVENTS S.L. reserves the right to provide a boat with characteristics similar to those specified in the activity information.
9. The assignment or abandonment by CATVENTS S.L. of any of the terms or conditions stipulated herein does not constitute the abandonment or general assignment of such terms or conditions.
10. In accordance with articles 171, 176 and 177 of the Maritime Navigation Law 14/2014, the skipper of the vessel has the status of public authority on board, taking the necessary measures to guarantee and maintain safety and order on board at all times. He can take as many police measures regarded as necessary, including the disembarkation of a customer in extreme situations such as excessive abuse of alcohol or other drugs or any behaviour that disrupts order and safety on board. All crew members must abide by these orders. Disembarkation for any of the reasons stated will not entail the return of the entire trip or any compensation in favour of the customer.
11. The prices do not include fuel costs, mooring in different ports other than the base port (PORT OLÍMPIC, Barcelona), nor the beverages on the boat, including the ones of the skipper, that will be paid from a common fund determined at the beginning of the charter.
12. The minimum age required to carry out the shared weekly charter is 18 years.
13. Suspension of the charter: the charter will be understood to be SUSPENDED after its start according to clause 16. The charter will be suspended in case of:
    • An insurmountable engine breakdown with more than 24 hours to repair
    • A bad practice in navigation due to bad weather conditions
    The customers who have not been able to enjoy all of the contracted days will receive the payment of the proportional part of the days not enjoyed by CATVENTS S.L. Not enjoyed days are understood as those from the moment the customer leaves the boat due to the suspension until the end of the contracted days.
14. This agreement is governed by the Spanish laws and in case of dispute it will be taken to the court of Barcelona.